Case studies

Honda - Heathrow Approach

Client: Honda Motor Europe

Service provided: project management and cost consultancy

Fit out a new developer's shell office building to centralise the whole of Honda Motor Europe’s staff resulting from the relocation of staff from three existing offices into one headquarters.

The programme involved: -

• Alteration and fit out of 100,000 sq ft over six floors and two separate wings to provide 500 desk stat
• The fitting out also included meeting rooms, conference facilities and a full service staff restaurant which required considerable alterations to the structure of the developer’s shell
• World of Honda corporate reception and waiting area.
• Major alterations to the existing base build services installations to suit the cellular office layout and a substantial ICT investment connecting not only Honda’s international operations but also the dealership networks.
• This was the largest staff relocation project of the year in the UK

Innovation (issues managed):

• The handover of the building from the developer was late resulting in the challenge to reduce the 16 week programme to 10 weeks which pcm consulting successfully achieved whilst accommodating numerous changes by the client to the internal layout.

The 10 week programme also included Easter and two Bank holidays in May.

• Weekly meetings were held with the whole team (including client) and a status/contract report was logged onto a printable white board so that all actions and decisions were distributed instantly.
• Weekly reports using a “traffic light” system to identify any actions for the team, e.g.
  • green for complete or no issues;
  • amber for needs closely monitoring but not yet critical; and
  • red for an urgent problem


• Highly proactive change management to minimise additional costs and delays.
• There were a number of instances where it wasn’t just a case of moving a partition by a few metres but actually moving the accounts department from the 2nd floor west wing to the 5th floor east wing. The impact on these changes was not simply moving partitions but also the substantial effect on ICT services.

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